Customer controls use different language from the ISMS.
ISO 27001
Answer ISO 27001 questionnaires from existing ISMS evidence
An ISO 27001 certificate rarely answers a full customer questionnaire. TrustRespond helps connect questions to policies, the SoA, process descriptions and approved answers.
ISMS ownersISO 27001 consultantsSecurity teamsB2B software and industrial suppliers
Where security assessments lose time
Documents only support part of a compound question.
Approved answers are not reused systematically.
Sales waits while Security searches for evidence manually.
Review-first workflow
A reproducible review process
- 1
Establish control context
Questionnaire, ISMS documents and approved reference answers form the working context.
- 2
Draft with evidence
Each suggested answer is connected to the most relevant available source.
- 3
Show uncertainty
Confidence and evidence gaps focus expert time on risky statements.
- 4
Approve explicitly
The final statement remains a deliberate decision by the responsible team.
Pilot result
Every external statement remains subject to human review. TrustRespond supports evidence work; it does not certify compliance.
- Source-backed answer drafts
- Visible gaps instead of invented compliance
- A reusable review standard
- Exportable customer-questionnaire answers
Frequently asked questions
Does TrustRespond certify ISO 27001?
No. It supports questionnaire work and evidence research but does not issue a certification or conformity statement.
Can the Statement of Applicability be included?
It can be used as one source where appropriate for the concrete questionnaire and provided securely.
Is the workflow suitable for consultants?
Yes. Consultants can standardize repetitive preparation while professional assessment and client approval remain human.
Review an ISO 27001 questionnaire in a pilot
Together we select up to 50 anonymized questions and the relevant ISMS evidence.